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Talk to NITA-U

The Service Desk is the fastest route for anything to do with connectivity, hosting, UGPass, UGHub, certification or any other NITA-U service. Data protection questions and complaints go to the Personal Data Protection Office. Many questions are answered already in our frequently asked questions, and you can browse every service we provide before you write.

Email

servicedesk@gou.go.ug

Phone

(+256) 785 807 169

(+256) 326 555 700

Visit

Palm Courts, Plot 7A, Rotary Avenue (Former Lugogo Bypass) Kampala, Uganda

The National Information Technology Authority – Uganda (NITA-U) is the government agency mandated to coordinate, promote and monitor information technology development in Uganda, in line with national social and economic goals. We run the National Backbone Infrastructure, the National Data Centre, UGPass and UGHub, certify IT service providers, and host the Personal Data Protection Office.

Contact info

NITA-U coordinates, promotes and monitors information technology development across Government and the wider Ugandan economy. The Service Desk is open Monday to Friday, 8:00am – 5:00pm.

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