What We Do

What We Do

Our Objectives & Functions

To provide high quality information technology services to Government;

  • To promote standardisation in the planning, acquisition, implementation, delivery, support and maintenance of information technology equipment and services, to ensure uniformity in quality, adequacy and reliability of information technology usage throughout Uganda;
  • To provide guidance and other assistance as may be required to other users and providers of information technology;
  • To promote cooperation, coordination and rationalisation among users and providers of information technology at national and local level so as to avoid duplication of efforts and ensure optimal utilisation of scarce resources;
  • To promote and be the focal point of co-operation for information technology users and providers at regional and international levels; and
  • To promote access to and utilisation of information technology by the special interest groups.

NITA-U's Strategic Pillars

  • A rationalized and integrated national Information Technology (IT) infrastructure.
  • Achieving transaction level e-government services for at least 50% of MDA IT systems.
  • A well regulated Information Technology (IT) environment in public and private sector.
  • Strengthened capacity and awareness creation about IT in Uganda (both institutional and human).
  • IT research and innovations visibly supported and promoted.
  • Information security championed and promoted in Uganda.
  • Strengthened and aligned institutional capacity to deliver the strategic plan.
  • ITES/BPO industry developed and promoted.

The National Information Technology Authority – Uganda (NITA-U) is the government agency mandated to coordinate, promote and monitor information technology development in Uganda, in line with national social and economic goals. We run the National Backbone Infrastructure, the National Data Centre, UGPass and UGHub, certify IT service providers, and host the Personal Data Protection Office.

Contact info

NITA-U coordinates, promotes and monitors information technology development across Government and the wider Ugandan economy. The Service Desk is open Monday to Friday, 8:00am – 5:00pm.

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