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Who this service is for
MDAs, Local Governments & General Public
ugpass
Digital Authentication and Electronic Signatures Solutions (UGPass)

Digital Authentication and Electronic Signatures Solutions (UGPass)
UGPass is a state-of-the-art digital authentication and electronic signature platform that empowers individuals, businesses, and government entities to seamlessly sign and authenticate documents online. Designed with security, efficiency, and digital trust in mind, UGPass eliminates the need for physical presence in signing or verifying documents, enabling a more productive and paperless future.

Whether you're an individual needing to sign a document or an organization seeking to streamline operations, UGPass is your trusted partner in digital transformation.

What UGPass Can Do for You?
UGPass offers a robust suite of services to meet the needs of modern digital workflows:

  • Digitally Authenticate Yourself: Prove your identity securely and reliably online.
  • Sign and Seal Documents: Create electronic signatures that are legally binding and tamper-proof.
  • Trusted Subscriber Services: Leverage verified digital identities for seamless service access.
  • Integrate with Existing Systems: Easily connect UGPass with your organization's digital ecosystem.
  • Adhere to Legal Standards: Ensure compliance with national and international laws governing electronic signatures and digital trust.
     

Features of UGPass
1. Mobile Signing App
Sign documents effortlessly using the UGPass mobile app.

Available on:

Google Play Store

Apple App Store

2. Advanced Agent Framework
Integrate UGPass into your organization’s Local Area Network (LAN) for added security and control. Ideal for handling sensitive documents within organizational boundaries.

3. Interoperable QR Codes

  • Add QR codes to signed documents for easy verification.
  • Authenticate physical documents using the UGPass mobile app or any standard QR code scanner.

4. Biometric Authentication
Replace traditional passwords with fingerprint or facial recognition for enhanced security and user convenience.

5. Bulk Document Signing
Save time by signing multiple documents simultaneously via the UGPass portal or agent framework.

6. Self-Service Portal
Empower users with a portal to manage onboarding, certificates, and administrative tasks.

Capabilities include:

  • Organization onboarding
  • License issuance and renewal

7. Real-Time e-Consent
Enable users to provide online consent for transactions such as payments or organizational approvals.

8. Delegation of Signing Powers
Allow authorized personnel to sign documents on behalf of others through a secure delegation feature.

9. Document Verification 
Upload and verify documents signed with UGPass through the online portal or mobile app.

10. Digital Forms
Facilitate the auto-filling and signing of electronic forms, reducing manual entry and improving accuracy.

11. e-Wallet
Securely store and share digital documents such as Driving licenses, Insurance Cards and certificates. Documents can be verified instantly using QR codes.

12. Integration with Google Drive and Office365
Retrieve, sign, and seal documents directly from your cloud storage accounts.

13. Re-Onboarding for Lost Devices
Easily reauthenticate your account on a new device without purchasing new certificates.

14. Dual Signing Options
Sign as an individual or on behalf of an organization without logging out.

15. Enhanced Payment Options
Pay using Visa or Mobile Money, making transactions faster and more secure.

Benefits of Using UGPass
For Citizens

  • Convenience: Sign documents remotely without visiting offices.
  • Time Savings: Eliminate unnecessary travel and queues.
  • Digital Transformation: Embrace a paperless workflow.
  • Non-Repudiation: Ensure signed transactions are secure and cannot be denied.


For Businesses and Government Entities

  • Improved Efficiency: Streamline document workflows and approvals.
  • Cost Savings: Reduce paper, printing, and logistical costs.
  • Enhanced Security: Protect sensitive information with advanced encryption and biometric authentication.
  • Seamless Integration: Adapt UGPass to existing IT systems and workflows.
     

What Do You Need to Onboard?
To get started with UGPass, you’ll need:

  1. A National ID or e-Passport.
  2. A valid email address.
  3. Your phone number.
  4. A smartphone with internet access.


How to Get Started
 

  1. Download the UGPass App:

    Android: Google Play Store

    iOS: Apple App Store

  2. Complete the Onboarding Process:

    Register using your ID, email, and phone number.

  3. Start Using UGPass:

    Sign, seal, and authenticate documents with just a few clicks.

 

About UGPass Technology
UGPass is built on a robust foundation of secure and reliable technologies:

 

  • Qualified Certificate Authority (QCA): Guarantees the authenticity of digital signatures.
  • National Authentication Provider: Ensures secure identity verification for all users.
  • Public Key Infrastructure (PKI): Provides a trusted, scalable platform for digital trust services.
     

Need Assistance?
Our support team is here to help with any questions or issues.

 

  • Website: www.nita.go.ug
  • Email: Servicedesk@gou.go.ug
  • Phone: +256 417 801053


Discover how UGPass can transform your digital transactions and empower your journey toward a modern, paperless future. Join today!

The National Information Technology Authority – Uganda (NITA-U) is the government agency mandated to coordinate, promote and monitor information technology development in Uganda, in line with national social and economic goals. We run the National Backbone Infrastructure, the National Data Centre, UGPass and UGHub, certify IT service providers, and host the Personal Data Protection Office.

Contact info

NITA-U coordinates, promotes and monitors information technology development across Government and the wider Ugandan economy. The Service Desk is open Monday to Friday, 8:00am – 5:00pm.

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