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Services

47 services across five directorates. 30 of them are free of charge. Search and filters load in a moment — the full list is below and works without them.

Advisory servicesE-Government Services · Free of charge
For Ministries, Departments, Agencies & Local Governments
Application DevelopmentE-Government Services · Free of charge
For Ministries, Departments, Agencies & Local Governments
Authentication - Training InstitutesLegal and Regulatory · Billable
For IT Training Institutions
Breach Handling and MonitoringPersonal Data Protection Office · Free of charge
For Data controllers, collectors and processors
Co-location (Tx Sites & Mancenter)Technical Services · Billable
For Ministries, Departments, Agencies & Local Governments
Complaint Resolution and EnforcementPersonal Data Protection Office · Free of charge
For Individuals
Compliance ClinicsPersonal Data Protection Office · Free of charge
For Registered entities
Computer emergency response team- CERTInformation Security · Free of charge
For Public & Private
Conformity Assessment-IT ProductsLegal and Regulatory · Billable
For Public & Private IT Service Providers
Cross-connectionTechnical Services · Billable
For Ministries, Departments, Agencies & Local Governments
Cybersecurity awareness and trainingInformation Security · Free of charge
For Public & Private
Cybersecurity ConsultingInformation Security · Free of charge
For Public & Private
Dark FiberTechnical Services · Billable
For Public & Private Organizations
Data Protection and Privacy Advisory (Regulatory Guidance)Personal Data Protection Office · Free of charge
For The Public
Data Protection and Privacy auditsPersonal Data Protection Office · Free of charge
For The Public
Data Protection and Privacy Awareness TrainingPersonal Data Protection Office · Free of charge
For The Public
Development of GuidelinesPersonal Data Protection Office · Free of charge
For All entities
Drop-offsTechnical Services · Billable
For Ministries, Departments, Agencies & Local Governments
e-Document Management (e-Doc)E-Government Services · Free of charge
For Ministries, Departments, Agencies & Local Governments
e-Services FrameworkE-Government Services · Free of charge
For Ministries, Departments, Agencies & Local Governments
Firewall as a Service (FWaaS)Technical Services · Billable
For Ministries, Departments, Agencies & Local Governments
Government Enterprise Architecture (GEA)E-Government Services · Free of charge
For Ministries, Departments, Agencies & Local Governments
Government IT Service deskE-Government Services · Free of charge
For Ministries, Departments, Agencies and Local Governments
Information Access CenterE-Government Services · Free of charge
For Data Controllers, Collectors and Processors
Information Security Audits and AssessmentsInformation Security · Free of charge
For Public & Private
Integration Service (UGHub)E-Government Services · Free of charge
For Public & Private Digital Systems
InternetTechnical Services · Billable
For Ministries, Departments, Agencies & Local Governments
IP Transit (IPT)Technical Services · Billable
For Ministries, Departments, Agencies & Local Governments
IT Certification - Service providersLegal and Regulatory · Billable
For Public & Private IT Service Providers
IT Certification-Individual ConsultantsLegal and Regulatory · Billable
For Individuals in ICT Consultancy
IT Consumer ProtectionLegal and Regulatory · Free of charge
For Individuals, businesses and institutions
Leased linesTechnical Services · Billable
For Ministries, Departments, Agencies & Local Governments
My-UGTechnical Services · Free of charge
For General public; Ministries, Departments, Agencies & Local Governments
N7 ApprovalE-Government Services · Free of charge
For Ministries, Departments, Agencies & Local Governments
NITA-U National Data CentreTechnical Services · Billable
For Ministries, Departments, Agencies & Local Governments
NITA-U Public WiFi HotspotsTechnical Services · Free of charge
For The public
Registration of Data ControllersPersonal Data Protection Office · Free of charge
For Data controllers, collectors and processors
Security Assessment- FINTECH (E-Service Providers)Legal and Regulatory · Billable
For Fintechs & Financial Firms
SMS GatewayE-Government Services · Billable
For Ministries, Departments, Agencies & Local Governments
Software LicensingE-Government Services
For Ministries, Departments, Agencies & Local Governments
Terms of Reference for Cybersecurity services DevelopmentInformation Security · Free of charge
For Public & Private
UGPassE-Government Services · Billable
For MDAs, Local Governments & General Public
Unified Messaging and Collaboration System (UMCS)E-Government Services · Free of charge
For Ministries, Departments, Agencies & Local Governments
Website development & maintenanceE-Government Services · Free of charge
For Digital Government Systems
Website Domain & HostingE-Government Services · Free of charge
For Ministries, Departments, Agencies & Local Governments
Website training & SupportE-Government Services · Free of charge
For Digital Government Systems
Work space for BPO & IncubationE-Government Services · Free of charge
For Qualified Public

The National Information Technology Authority – Uganda (NITA-U) is the government agency mandated to coordinate, promote and monitor information technology development in Uganda, in line with national social and economic goals. We run the National Backbone Infrastructure, the National Data Centre, UGPass and UGHub, certify IT service providers, and host the Personal Data Protection Office.

Contact info

NITA-U coordinates, promotes and monitors information technology development across Government and the wider Ugandan economy. The Service Desk is open Monday to Friday, 8:00am – 5:00pm.

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